Virginia Premier Health Plan Transportation Driver II in Wise, Virginia

About Us

Don’t just find a job, find your WHY at a purpose-driven organization; discover a career at Virginia Premier.

By blending quality benefits, affiliating with the world-renowned VCU Health System and offering career-advancing development programs, we allow our employees to focus on the meaningful work of improving and saving the lives of more than 200,000 people throughout the state of Virginia.

At Virginia Premier, we are building an industry leading health care organization through dedicated teams that have heart, provide top-notch quality member services and embrace our mission of inspiring healthy living within the communities we serve. Our vision is to connect people to innovation, quality and affordable health care for all phases of life.

If this sounds like you, read on!

Overview

A Transportation Driver II is responsible for providing VPHP members with safe and efficient transportation to and from their medical appointments, health and wellness events, and educational sessions. Also for the safety and maintenance upkeep of the company owned vehicles.

Member Operations

As a managed care organization, the areas within Member Services play a major role for our members. Our ability to enroll and then welcome our members, secure their information, answer questions, assign primary care Physician’s and provide transportation to and from appointments is critical to the health and lives of our members.

Responsibilities

  • Transport members to and from appointments in a safe, courteous, efficient and timely manner

  • Assist members in and out of van and escorting members to and from facility if necessary

  • Maintain vehicle checklist of van usage, gas expenditures, mileage and bus ticket distribution

  • Notify the supervisor/dispatcher immediately of any accidents, problems with the vans, or issues with members

  • Ensure daily schedule and van checklist are kept secure, and turned in daily

  • Use proper phone/MDT etiquette including confidentiality of member’s protected health information (PHI)

  • Update MDT of all pick-up and drop-offs, no-shows, and cancellations

  • Attend educational and training courses as directed by management staff

  • Daily pre and post operation vehicle inspection

  • Regular maintenance and equipment checks

  • Keeping van neat and clean inside and out

  • Maintain productivity Transportation standards in relation to trips and loaded mileage

  • Attend health fairs, health educational seminars, marketing activities as directed by management staff

  • Conduct duties as assigned by management and related to completed training to aid in the transportation operations as needed, including wheel chair van operation or assisting with dispatch operations.

Qualifications

MINIMUM EDUCATION REQUIREMENTS

  • High School Diploma or equivalent

SPECIAL KNOWLEDGE AND/OR SKILLS

  • Ability to read roadmaps and operate GPS

  • Excellent driving skills

  • Excellent interpersonal skills

  • Excellent customer service skills

  • Extensive knowledge of VPHP service area including urban and rural areas

WORK BACKGROUND/EXPERIENCE

  • Experience working with the public

  • Two (2) years previous driving experience to include transporting passengers preferred

  • Positives points on driver’s license

  • Completion of Virginia Premier Health Plan, Inc. training in either Wheel Chair Van Operations or Dispatch Operations

PHYSICAL REQUIREMENTS

  • Physical health sufficient to meet the ergonomic standards and demands of the position

We offer competitive salaries and a comprehensive benefits package to include excellent Medical, Dental and Vision Plans, Tuition Assistance, Infant-At-Work Program, Remote Work options and generous vacation and sick leave policies. Our culture supports an environment where employees can continuously learn and gain professional growth through various development programs, education, exciting projects and career mobility.

Our mission is to inspire healthy living within the communities we serve!

Job ID 2018-4896

As an equal opportunity employer, Virginia Premier is committed to a diverse workforce. To ensure non-discrimination and affirmative action for individuals protected by Executive Order 11246, as amended, Section 503 of the Rehabilitation Act of 1973, as amended, the Vietnam Veterans’ Readjustment Act of 1974, as amended, and Title I of the Americans with Disabilities Act of 1990, as amended, Virginia Premier will consider applicants for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Applicants who require accommodation in the job application process may contact Recruitment at 804-819-5151 for assistance. It is the policy of Virginia Premier Health Plan, Inc., to comply with the requirements of the Drug-Free Workplace Act of 1988. It is a violation of our drug-free workplace policy to use, possess, sell, trade, and/or offer for sale alcohol, illegal drugs or intoxicants in our workplace. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. Virginia Premier participates in E-verify.